Patient portals provide access to your medical records and information, such as appointment scheduling and lab results. They are also a great way to communicate with your physicians.
Often, patients are unaware that they have this opportunity to use these features, so it is crucial to explain their benefits. It will help increase buy-in for your portal.
Access to Your Medical Records
Patient portals provide access to your medical records and other information electronically. They enable patients to view their lab results, check prescription refills, download health education materials, and complete forms.
The patient portal also enables appointment requests and provider referrals. It allows doctors to concentrate on the patient’s requirements without being sidetracked by office work.
Patients can also send direct, secure messages using the platform. Gastroenterology Of The Rockies uses this effective communication technique to reduce phone calls and shorten wait times between appointments.
Access to Appointments
Patient portals make requesting appointments, referrals, and prescription refills easy. It helps boost the efficiency of your medical staff, enabling them to focus on patients with urgent care needs or queries instead of answering administrative requests from non-urgent patients.
In addition to allowing patients to schedule appointments, patient portals can provide them with knowledge articles and access to their clinical data. These features can help patients feel more independent, reduce anxiety, and increase their sense of empowerment.
Patients can use their portal to communicate with their healthcare team directly through email and chat messages and view lab results, shots, and immunization records. These features can eliminate phone tags and save a trip to the office.
Access to Test Results
One of the enormous benefits of using a patient portal for your healthcare needs is access to your test results. It is crucial because it gives patients the power to decide on their health by arming them with the required knowledge.
However, some patients may experience increased worry or confusion when receiving abnormal results. It is because clinicians often do not include an interpretation of lab results in the portal when they release them.
Access to Billing Information
A patient portal can help you save time and stay on top of your billing information. You can view your billing statements in your portal at any time, and you can even pay your bill online.
In addition to saving you time, patient portals can help you communicate more efficiently with your physician. Your provider can respond immediately to any secure messages you send them anytime.
Patient portals are a powerful tool that can improve patient engagement and satisfaction. However, they require a commitment from you and your team to use them well. You must also be able to train your patients and staff on how to use them.
Access to Your Personal Health Information
Patient portals allow patients to have easy access to their personal health information. It will enable them to make informed decisions about their healthcare and stay more engaged in their wellness.
It can also reduce the need for office visits. In addition, the ability to communicate online with your physician makes the patient-physician relationship more personal than ever.
Patients who received encouragement from their healthcare provider to use the patient portal were much more likely to access it, examine clinical notes, and communicate securely with that physician than patients who did not get this encouragement.